I’ve been asked about our warranty a couple of times lately. So, here’s our “official” warranty:
The only warranty, expressed or implied, is a one-year guarantee against defects in workmanship and material.
This warranty does not apply to damages which may result from neglect, accidental or intentional damage, normal wear and tear, misuse of product, unauthorized repair, exposure to extremes in temperature and humidity, and alteration or abuse of the product.
Repairs or replacement under this limited warranty will be made through Two Rivers Butcher Block, Should we find return of the product to us necessary, all packing and shipping costs will be the responsibility of the customer. Contact us at [email protected] for more information.
Our obligation under this warranty, is limited, at the option of Two Rivers Butcher Block to repair or replacement of the product (or one of equal type and quality if the product is no longer available), within 90 days after receipt of defective product provided none of the above exceptions are evident. Two Rivers Butcher Block shall not be liable for any loss or damage arising from use, or for consequential damages. This warranty gives certain legal rights and there may be other rights that vary from state to state.
That’s the official warranty. In truth, I want my customers to be 100% happy and will do everything in my power to make that so. Happy customers aremy business.