Returns And Exchanges

At Two Rivers Butcher Block we stand behind the quality of our products. We want to ensure your satisfaction. Each of our items includes a detailed description, and we also provide a list of frequently asked questions. If you have individual questions before or after purchasing our product, please contact us at chris@tworiversbutcherblock.com. We make our products from real hardwood, so the grain lines and patterns will be different in each one. Your cutting board may not look exactly like the one in the picture.

We are happy to accept returns and exchanges for any unused products. Please contact us at chris@tworiversbutcherblock.com within 14 days of delivery and return the items within 30 days of delivery to qualify. Shipping will not be refunded, and the buyer is responsible for return shipping costs.

If your product is found to be defective in workmanship or material, please contact us within 90 days of receipt at chris@tworiversbutcherblock.com. We will repair or replace a product provided it has not been damaged due to the following:  Neglect, accidental or intentional damage, normal wear and tear, misuse of product, unauthorized repair, exposure to extremes in temperature and humidity, and/or alteration or abuse of the product. Two Rivers Butcher Block shall not be liable for any loss or damage arising from use, or for consequential damages.